Privacy Policy

1. Who We Are

Monferanto is an educational platform for personal development, offering interactive workshops on time management, productivity, and goal-setting, as well as free downloadable workbooks and individual coaching sessions.

Business name: Monferanto
Legal form: Eenmanszaak (Sole trader)
Address: Schenkkade 50, 2595 AR Den Haag, Netherlands
Phone: +31 70 800 2000
Email: info@monferanto.com
KvK number: 73841629
BTW-id: NL149249955B24

2. What Personal Data We Collect

We collect personal data only when you actively provide it to us. This occurs in the following situations:

• When you complete the contact form on our website (name, email address, phone number, and message content)
• When you request a workbook by email
• When you register for a workshop or coaching session
• When you correspond with us by email or telephone

We do not collect sensitive personal data. We do not use automated decision-making or profiling.

3. How We Use Your Data

We use the personal data you provide solely for the following purposes:

• To respond to your enquiry or request
• To send you requested workbooks or information about our services
• To schedule and administer workshops and coaching sessions you have registered for
• To maintain records required for our business administration
• To comply with our legal obligations

We do not use your data for direct marketing without your explicit consent. We do not sell or rent your data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under the General Data Protection Regulation (GDPR / AVG):

• Performance of a contract: when processing is necessary to deliver a service you have requested
• Legitimate interest: when responding to enquiries you have initiated
• Legal obligation: when required by applicable law, such as tax and accounting obligations
• Consent: where we have asked for and received your explicit consent

5. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Enquiry data is retained for a maximum of two years. Financial records are retained for seven years in accordance with Dutch tax law. You may request deletion of your data at any time (see Section 7).

6. Sharing of Data

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers who assist us in operating our platform (such as email hosting), bound by data processing agreements
• Where required by law or a competent authority

We do not transfer your data outside the European Economic Area (EEA).

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the data we hold about you
• Right to rectification: you may request correction of inaccurate data
• Right to erasure: you may request deletion of your data in certain circumstances
• Right to restriction: you may request that we limit processing of your data
• Right to data portability: you may request your data in a machine-readable format
• Right to object: you may object to processing based on legitimate interest
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@monferanto.com. We will respond within one month. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

8. Cookies

Our website uses cookies. For detailed information about which cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Access to personal data is restricted to those who need it to perform their duties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

11. Contact

For questions about this Privacy Policy or about how we handle your personal data, please contact us at:
Email: info@monferanto.com
Post: Schenkkade 50, 2595 AR Den Haag, Netherlands